FAQ
What is Custom Scripting
Custom Scripting is any scripting that created for your use, and not to be included in the Q Labs Library of Automation Components. OR Custom Scripting is any scripting job that is outside our standard development queue. In the event you needed a custom item now, without waiting for it.
What RMMs do you support
We currently support DattoRMM. We are in the process of porting our code to Ninja, and Kaseya VSA.
What is a Mission Pack
A mission pack is a series of zoom meetings to work with you and your technicians on a particular process or group of processes. It typacally includes about 5 hours of working together to design and implement the SOPs and Automation on a single pilot client, with homework for you and your techs to implement the same solutions on around 4 more clients.