Author: Dennis Bourn

Using a Code Signing Certificate on DattoRMM components

Just got a new gadget in the lab. An EV Code Signing Certificate. The certificate is stored in a password protected USB token, effectively enforcing 2FA to sign the code. This makes it easy to identify our known good code with tools like ThreatLocker. Instead of adding countless hashes to a ThreatLocker Policy, we need […]

Playing with Datto’s .cpt files

Datto RMM allows components to be exported as .cpt files. In the help files, you can find some notes that let you know that the cpt file is really just a zip file. In their words, ” packaged as a .cpt file (a proprietary type of .zip file that includes an XML file and possibly additional […]

Issue Types and SubTypes

Why are Issue Types important? Pearson’s Law: “That which is measured improves. That which is measured and reported improves exponentially.” – Karl Pearson “When performance is measured, performance improves. How long will it take to deploy a new workstation? You have done it plenty of times before, you have the data. You can pull it […]